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Bills created in the Billing platform can be presented and collected through two channels: online via Electronic Bill Presentment, and in person across Moment’s off-platform network. Both are available once a bill is created, with no additional integration required.

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Online: Electronic Bill Presentment

For merchants seeking a no-code solution to accept online payments, Electronic Bill Presentment (EBP) provides a ready-to-use hosted portal. Customers receive a link, open it to view their outstanding bill, and pay using any of Moment’s supported online payment methods.

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Key Features

  • No-Code Integration
    Launch without writing a single line of code. Merchants receive a pre-configured bill presentment page with instant access to all supported online payment methods.
  • Customisable Payment Page
    Tailor the bill presentment page with a logo, colors, messaging, and branded subdomain to ensure a consistent brand experience.
  • Real-Time Visibility
    Customers can instantly view outstanding bills and make payments through the method of their choice, streamlining collections and reducing friction.

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Use Cases

  • Omni-Channel Payment Reminders
    Deliver bill reminders through email, SMS, or WhatsApp, allowing customers to pay through a single, unified payment page regardless of the communication channel.
  • Online Payments Without Development
    Enable online payments for any customer without additional development effort, ideal for businesses where full API integration is not necessary.

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URL Parameters

Optional URL parameters can carry marketing and operational context into bill presentment (for example, utm_*, affiliate, agent, product_code). Values are captured and surfaced for attribution and reporting.
  • Channel-Agnostic. Works with email, SMS, WhatsApp, push, and affiliate links.
  • Safe by Default. Missing or invalid parameters are ignored; checkout continues with sensible defaults.
  • Privacy-Aware. Parameters are stored as metadata.
  • Analytics-Ready. Captured fields appear in webhooks, exports, and analytics.
See URL parameters for EBP payment links.

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Getting Started

To enable Electronic Bill Presentment:
  1. Contact your Moment representative to provision the bill presentment page.
  2. Provide brand assets (logo, color scheme) and preferred subdomain.
  3. Start sending digital bills via the preferred communication channel.

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In-Person: Off-Platform Network

Once a bill is created in the Billing platform, it is automatically visible on Moment’s in-person network. Customers can walk into any pay point and pay in person. No additional setup or integration is required. Moment’s in-person network spans more than 300,000 pay points across South Africa, including large retailers and local agents. When a customer pays in person:
  1. The customer visits any supported pay point and requests to pay a bill.
  2. The clerk retrieves the bill using the customer’s identifier. Depending on the merchant’s configuration, this can be a customer identifier, account identifier, or bill identifier.
  3. The customer confirms the amount and completes payment.
  4. Moment sends a real-time notification to the merchant.
See In-Person Network for the full list of supported pay points and the payer journey.