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The Electronic Bill Payment (EBP) page allows a customer to review their bill and complete payment. This guide describes the customer experience on the page, including how the payment amount behaves, when it can be edited, and which validation rules must be satisfied before proceeding to checkout.

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EBP

Based on the billing data provided by the merchant, when a customer opens the EBP page, they see:
  • Due date
  • Customer name and reference/customer number
  • Amount due (pre-filled)
  • Proceed button (disabled until a valid amount is entered. If no amount is pre-filled, the customer must enter an amount before proceeding)
  • Custom message with redirect link
EBP

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Amount Editing Rules

Whether the amount is editable depends on merchant configuration. Screenshot 2026 02 11 At 1 25 55 PM

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Paying Less Than Amount Due

If the customer enters an amount below the amount due:
  • The Proceed button remains disabled.
  • The customer must enter an amount that matches or exceeds the amount due.
Partial payments are not supported in this configuration.

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Paying Above Maximum Allowed

If the merchant has defined a maximum allowed payment amount, and the customer enters a higher value:
  • The Proceed button remains disabled.
  • The customer must reduce the amount to within the allowed limit.

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When Amount Due Is 0.00

If the amount due is 0.00:
  • The customer can still make a payment.
  • The Proceed button remains disabled until the entered amount meets the minimum payment amount.
This enables top-ups or advance payments.