> ## Documentation Index
> Fetch the complete documentation index at: https://docs.momentco.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with your Moment integration

The Moment support team is here to help with integration questions, account issues, and anything else you need to get up and running.

Email us at [support@momentco.net](mailto:support@momentco.net).

When reaching out, including the following helps us resolve your issue faster:

* Your merchant ID and environment (test or live)
* The API endpoint and request method
* The error message or HTTP status code received
* The `Request-Id` response header value, if available

***

## Self-Service Resources

Before reaching out, these pages resolve the most common issues:

* [Error Codes](/api-reference/getting-started/errors) — HTTP status codes, application error codes, and decline codes with remediation steps
* [Authentication](/api-reference/getting-started/authentication) — API key types, test vs live modes, and security practices
* [Integration Testing](/api-reference/getting-started/testing) — Test cards and scenarios for simulating payments and errors
* [Webhook Verification](/api-reference/webhooks/verification) — Validating event signatures and handling retries